Projects | Public Services | Region of Waterloo Consumption & Treatment Centre


Region of Waterloo Consumption & Treatment Facility


Supportive and Discrete

Becoming part of the fabric of the community



An existing two-storey building at a highly visible corner property in downtown Kitchener was renovated in two stages to accommodate the Region of Waterloo Public Health's new Consumption and Treatment Services facility.  The first stage established an interim facility on the upper floor that had to remain operational throughout construction, to serve the immediate and urgent need arising from the opioid epidemic. The second stage completed the permanent facility providing flexible spaces that support safe consumption and overdose prevention; harm reduction; wound care; mental health support; and access to social services, primary care and treatment supports. 


Our Role:

Full architectural services from schematic design through to post-construction. Site plan and landscape design with emphasis on CEPTED principles and barrier-free access. Aided in satisfying the requirements of multiple levels of government for items such as site plan approval, change of use, hazardous materials and designated substances.



Rigorous and transparent communications with Authorities Having Jurisdiction regarding this unique facility smoothed the approvals processes, and aided in meeting tight operational timelines. Enabled the prompt opening of the interim facility by limiting the work to finish upgrades, provision of IT and security, and thus avoiding the need to apply for a building permit. Staged the construction to allow uninterrupted services at the interim facility. Construction was completed within the Tendered amount despite unique challenges associated with existing conditions. The design of the entry sequence and distribution program elements respond to the need for privacy and dignity of users.



The Consumption and Treatment Services Facility:
- Saves lives by reducing overdoses
- Reduces the spread of infectious diseases - Connects people in need with health care services

- Creates a safer community.


JMA is proud to support our community and to assist in the achievement of these goals.





Project Data

Public Services


Construction Management


Kitchener, Ontario

492 m² (5,296 sq. ft.)

Interim Facility - Fall 2019

Permanent Facility - Summer 2020